Escrow Deposit Facilitation (RBI-regulated partner)

Your security deposit is parked in a separate, RBI-regulated bank escrow under a trustee. Neither owner nor tenant can touch it until both approve release as per the agreed move-out rules (keys returned, dues cleared, no major damage, etc.).

If only a small amount is disputed (e.g., cleaning/repairs), most of the deposit can be released back to the tenant immediately, while a small holdback stays in escrow. Once receipts/photos are uploaded and both sides confirm, the holdback is settled (unused balance goes to tenant; verified costs go to owner).

Escrow setup is included in the tenant’s ₹6,000 placement fee. Any bank/gateway charges are shown transparently before payment or release. RentPilot doesn’t take a cut of the deposit itself.

After both parties approve in-app, disbursal is typically instant to 1 business day (bank timings apply).

We nudge both parties automatically. If no resolution within the defined window, funds stay in escrow and the case proceeds per the tenancy dispute clause (arbitration/jurisdiction). RentPilot cannot unilaterally release funds.

Some escrow programs may or may not accrue interest. If applicable, the treatment is specified in the escrow mandate and shown during setup.

Yes. You can top-up or partial-refund the deposit any time with mutual consent in the app.